We stand behind everything we sell. If at any time your Specialty Marine Center purchase does not meet your expectations, you can return it for a replacement or refund except as noted below. We will need to verify your purchase by receipt or other method.
We do carry a few items that cannot be returned. This includes: items with expiration dates that have expired such as flares, charts, annual publications; items registered to the user such as boats, motors, EPIRBs, PLBs, SPOT, Class B AIS, life rafts; customized items such as rigging, and boat covers; computer software, electronics charts, and carry-on air conditioners. For electronics we will help you contact the vendor for assistance or repair. Items containing hazardous material may only be returned to a Specialty Marine Center store.
Returns made within 30 days of purchase will be refunded with the type of payment used in the original sale. Please allow up to 14 business days for a refund to be posted to your credit card account from the date a refund is processed. If a refund is requested after 30 days, or if you do not have a receipt and we verify the original purchase, your refund will be made in the form of a Specialty Marine Center Gift Card.
We can return funds only to debit cards with the MasterCard or Visa insignia. We will issue a Specialty Marine Center Gift Card for purchases made using other debit cards. For original purchases over $100 made by cash or check, you may elect to receive a refund by either a Specialty Marine Center company check or gift card.
Returns to a Store
Repackage the item in its original packaging. We will replace defective units and exchange for the same model and style only. Go to the local store and present them with your original receipt.
Returns Direct to Specialty Marine Center
Call Customer Service at (Click to Call 386-410-4757) returns. Our Associate will provide you with the required information to make your return.
Repackage the item in its original packaging and ship the items back to us. We will replace defective units and exchange for the same model and style only.